Air Treatment & Heating Range. Spares & Accessories Range. Vax Upright Carpet Cleaner Rapid Power Refresh CDCW-RPXR Corded 1200W. Compatible with the Vax Blade Motorised Turbo Tool. With pivot steering and auto angle adjustment, it’s even easier to clean stairs, upholstery, and your car. Use with Vax Platinum Professional solution, for a professional clean. Vax Platinum Professional Carpet Cleaning Solution Shampoo 4L 1-9-142060. Vax Platinum Professional Carpet Upholstery Cleaning Solution 1.5L 1-9-139136. Model Number: CDCW-RPXR Weight: 8.4kg Guarantee: 2 year guarantee. What’s in the box. Vax Rapid Power Refresh Stair Tool. You can communicate with our courier via their app to arrange a suitable time. Alternatively our courier will leave a contact card with their details, so you can call them directly to rearrange a suitable time when you are home. We will keep in touch, letting you know what stage your order is at, once we hand the item(s) off to our courier they will continue to communicate with you until the items are delivered. We are unable to stop orders once they have been placed. Returning an order for change of mind. Once you have submitted your request we will be in touch to arrange collection for you. Before leaving feedback, we would like the opportunity to resolve this matter. In the event you have received the wrong order or an unsuitable substitute, we are sorry and we would like to resolve this matter. And our team will be in touch to arrange collection. Q How do I place an order? You will receive automated updates of your order status. Q How do I know what condition my items will be in? A We sell both new and refurbished Vax products. All refurbished products are in very good condition, quality tested by our engineers and come with a 12 month guarantee for peace of mind. A We will be temporarily out of stock, if we get more in we will update our listing ASAP and the button will become available. Q Can I reserve an item? A No, once you have completed at the checkout the price paid is fixed, any increase in price will not be checked and in the same way any reduction in price will not be passed on. Q Can I use my Vax Voucher? Q Do prices include VAT and will I get an invoice? A Yes all prices include VAT, Our VAT number is GB747878269. Q How can I pay for my order? Q Can I order outside the UK? A We can only support orders placed within the UK to be delivered to the UK. Q What Courier do you use? A All our deliveries are completed by Evri or DPD. Q How long will it take for my item to be delivered? You will receive tracking updates automatedly so you can track the progress of your order. Alternatively, our courier will leave a contact card with their details, so you can call them directly to rearrange. Q Can I cancel my order before I have received it? A We are unable to stop orders once they have been placed. Q How do I return my order if I change my mind? Q How do I return my order if it is faulty? Q I have received the wrong item, what shall I do? A In the event you have received the wrong order or an unsuitable substitute, we are sorry and would like to resolve this matter. Q When will I get my funds back? A Our machines come with different Guaranties. Q Do I need to register my machine for Guarantee? A We will automatically register your machines Guarantee. Q What steps will I be asked to take if I contact you after the 30 days? A After 30 days you will need to contact the Vax customer service team directly for support. You will be asked to provide the model and serial number of your machine; this is found on the silver ratings label on the main body of the machine. It is worth having the machine with you at the time of contact as you may be required to do diagnostic checks. Q What do I do if I have had my order for more than 30 days and I have a problem? You will receive tracking updates so you can track the progress of your order. All products are in original and unopened packaging. Vax is Britain’s leading floorcare brand and the only UK brand that caters for all your home cleaning needs. Its uniquely wide product range offers everything from vacuum cleaners, steam cleaners, carpet washers and pressure washers, as well as air treatment, steam irons, radiators and cleaning solutions. Although probably best known for its iconic orange tub, launched in 1979, Vax is constantly updating and introducing new and innovative products with the consumer in mind. Whether deep cleaning or getting rid of the occasional mess, Vax has a product that’s right for the job. Where it all began. Vax was founded in 1977 by British entrepreneur, Alan Brazier, in his home town of Droitwich, Worcestershire. After winning a contract to clean Newport Pagnell service station he soon realised that the carpet cleaning equipment available – boiling water and a board to scrape off the grease – needed improvement. So he set to work on his first prototype. The forerunner to Vax’s iconic orange tub, it was made with a water heater, a shower pump and a milk churn. After some time spent honing his design, he created a unique three-in-one machine that could wash, suck up spills, and vacuum carpets. He patented his invention and decided to manufacture it himself. A global market leader. After cleaning up the UK market, Vax started to take its business overseas. In 1999 Vax became part of the TTI group, a global market and innovation leader in power tools, floorcare, laser and electronic products. TTI and its resources helped Vax to rapidly extend its scope. While production moved overseas, Vax’s design and engineering team remained in the Midlands, developing new technologies and making continual improvements. Over the years the Vax range expanded to include upright carpet washers, multi-cyclonic bagless vacuum cleaners, steam cleaners, handhelds, air purifiers and much more besides. When Vax first began, it led the way with ground-breaking product design, bold use of the colour orange and a name that said exactly what it did… Since then it’s grown to become Britain’s leading floorcare provider, with a uniquely wide range that makes it the only UK brand that caters for all your home cleaning needs. Our success has been driven by a belief in listening to our customers. They’ve told us they want cleaning to fit in with their busy life schedules, not have their life scheduled around their cleaning. That’s why we’re constantly updating and introducing new technologies, all with the consumer in mind. As experts in floorcare for over forty years, we’ve never stopped striving to make cleaning quicker, easier and more effortless.
