T & C’s. Of our UK customers so if you’e not. Totally satisfied with your item. We provide a 1 year return to base guarantee with all products for complete peace of mind. ?????? (unless clearly stated otherwise). In your carpet there is bacteria, mould and fungi, the Vax Platinum removes 93% of bacteria, and will leave your carpets looking, feeling and smelling like new. Dry in less than an hour in quick clean mode. Out cleans the leading rental. Suitable for carpets, hard floors, stairs and upholstery. 3.5 litre clean water tank capacity. 2.9 litre dirty water tank capacity. 2 rotating brush bars. Edge to edge cleaning. Includes SpinScrub Wash Tool, Upholstery Wash Tool, Hard Floor Tool, Pre-Treatment Wand and Storage Bag. A brand new condition, never used item that may have suffered from slight packaging damage. If the box is too damaged, we replace it with a plain brown box. Direct Vacuums is the only authorised refurbisher and reseller of AEG, Dirt Devil, Electrolux, Hoover, Vax, Vytronix and Zanussi graded products in the UK. All of our products come with a 1 year guarantee for complete peace of mind. We are a large family business with strong values and we pride ourselves on the quality of our products and on our after-sales service. Minor faults after very little use. Change of mind / not suitable. User manuals are not included but can be downloaded online. Tools and accessories may be non-gen substitute parts where the original part is not present or not of a satisfactory condition. WHEN WILL I RECEIVE MY ORDER? For all UK Mainland orders we use YODEL to deliver Mon – Sat. Order Mon – Fri before 1pm :- Dispatched same day. GUARANTEE & PRODUCT CARE. The Company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damages, negligence, abnormal working conditions, failure to follow the Company’s instructions (whether oral or in writing), misuse or alteration or repair of the Goods without the Company’s approval. Exclusion of Consequential Loss. Non-exhaustive illustrations of consequential or indirect loss would be. Please note: Every effort will be taken to have your order delivered within the above timeframes however Direct Vacuums (A subsidiary of A P Taylor LTD) accept no liability for consequential loss, damage or out of pocket expenses as a result of missed promise dates. The Company reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable statutory or EU requirements or, where the Goods are to be supplied to the Company’s specification, which do not materially affect their quality or performance other than to rectify or improve the functionality of the product or to substitute required parts. See our other items.